Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Zenvora Cart. We are committed to delivering your orders as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed. We will notify customers of any significant delays.

Shipping Times

Estimated delivery times:

United Kingdom: 3–7 business days
Europe: 5–12 business days
United States & Canada: 7–15 business days
International Orders: 7–20 business days

Delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and shipping method selected.

Free shipping promotions may be offered from time to time and will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, where available.

Customs, Duties and Taxes

International customers may be responsible for customs duties, taxes, or import fees imposed by their country. These charges are the customer's responsibility.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Shipments

If your order is significantly delayed or appears lost, please contact our customer support team. We will work with the shipping carrier to investigate the issue.